Guide · 6 min read
Ask for a referral people are happy to give
For a job or for a client: who to ask, how to make the request specific and easy to forward, and how to say thank you.
01Two kinds
A job referral or a client referral
The method is the same. The people and the words differ.
A job referral
Someone who works at a company passes your name to the people hiring.
A client referral
A happy client or a peer passes your name to someone who needs your work.
02Who to ask
Ask people who know your work
A referral is a person putting their name next to yours. Choose people who can do that honestly.
- People who have seen your work first-hand
- A client who was happy with the result
- For a job: someone who works at the company, or knows someone who does
- One person at a time, not five at once
03Steps
How to ask, step by step
Five steps that make it easy for them to say yes, and easy to say no.
- 1
Be specific
Name the role, or the kind of client, you are looking for.
- 2
Ask permission first
Ask if they would be comfortable introducing you. Do not send anything yet.
- 3
Give them a note to forward
Three sentences: who you are, why this person, and one proof point.
- 4
Make no an easy answer
Say that it is fine if the timing is wrong.
- 5
Close the loop
Follow up once after a week. Whatever happens, tell them the outcome and thank them.
04Messages
Messages you can adapt
Examples with made-up people. Make every detail true for you.
Hi Priya, I saw that Routeplan is hiring an operations analyst. We worked together on the depot project, so you know how I work. Would you be comfortable passing my name to the hiring team? I can send a two-line summary to forward. No problem at all if now is not a good time.
Specific role, a reason they know your work, an easy way out.
Hi Daniel, I am glad the audit helped your team. If you know another operations lead facing the same problem, I would be grateful for an introduction. I can write a short note you could forward. No pressure either way.
Ask after the work went well, and describe the kind of client you help.
Priya, thank you again for passing my name on. I have a first call with the team on Thursday. I will tell you how it goes.
Always report back, even if nothing comes of it.
05Mistakes
What to avoid
Most referral requests fail for the same few reasons.
- A vague ask, such as “do you know anyone hiring?”
- Asking someone who does not know your work
- Sending a long document with no short note
- Going quiet after they helped
Questions
Who should I ask for a referral?
What if the person does not know me well?
Is it fine to ask a past client for a referral?
How long should I wait before following up?
Keep track of who offered to help
Note who said yes, who knows whom, and get a reminder to follow up and say thank you.