1. Who we are
TapForNetwork runs the website tapfornetwork.com and the app.
It is run from Athens, Greece.
In these terms, “we” and “us” mean TapForNetwork, and “you” means the person who uses TapForNetwork.
Contact: support@tapfornetwork.com (questions and billing), privacy@tapfornetwork.com (personal data), security@tapfornetwork.com (security), abuse@tapfornetwork.com (misuse or illegal content) and legal@tapfornetwork.com (legal matters). The same details are on the Imprint page.
2. About these terms
These terms are the agreement between you and us for using TapForNetwork, the website tapfornetwork.com and the app, on every plan, Free included.
Some parts apply only to consumers, and some only to business users. You are a consumer when you use TapForNetwork mainly for purposes outside your trade, business, craft or profession, for example to look for a job. You are a business user when you use it mainly for your work as a business, as a freelancer or for an organisation. We treat you as a consumer unless you buy with a business VAT number, or sign a business contract with us. If you use TapForNetwork for an organisation, you confirm that you may accept these terms for it.
The agreement is made of these terms; the acceptable use policy, which is part of them; and, for a paid plan, what the Plans page and the payment page showed when you bought (the plan, its price and what it includes). The refund and withdrawal policy repeats, word for word, what these terms say about withdrawal, refunds, cancelling and payment disputes.
The privacy notice, the cookie and device storage notice, the AI notice and our other notices tell you what we do. They are information, not contract terms: at sign-up you agree to these terms and confirm that you have read the privacy notice.
If an Enterprise contract or another agreement that we sign with you says something different, that agreement applies where it differs.
3. Who can use TapForNetwork
You must be 18 or older. At sign-up you confirm this with one tick, together with your agreement to these terms.
One account is for one person. Do not share your account or let someone else use it. If an organisation uses TapForNetwork, each person needs their own account.
Give true details, and keep your e-mail address up to date: we send important notices about your account there.
You may not use TapForNetwork if you are subject to sanctions of the European Union or the United Nations, if you live in or act from a country or region under comprehensive EU sanctions, or if you act for such a person. We may refuse or close an account where sanctions law requires it.
4. What TapForNetwork does
TapForNetwork is a private workspace for your professional network. You bring in the data file that LinkedIn® lets you download, add your own notes, set goals and get suggested next steps toward them, including searches by role and company that you open yourself on LinkedIn®. Paid plans add more room and AI features, such as message drafts, help to answer a message, a scan that places your companies in industries, and finding new people on the public web.
Running TapForNetwork includes counting visits to the website and the app, and which website or campaign brought them, only as totals that cannot tell who visited. The privacy notice says how.
What each plan includes is shown on the Plans page when you choose it. A feature marked “Opening soon” is not part of what you buy until it opens.
TapForNetwork is independent. It is not made, approved or supported by LinkedIn or Microsoft. LinkedIn® is a trademark of LinkedIn Corporation.
5. What TapForNetwork does not do
We do not promise any result, such as clients, a job, an investment, a partnership, an introduction or a reply.
Suggestions are worked out by our software from what is in your account, your goals, your answers and our own general information about companies. They can be incomplete, out of date or wrong, because the information they rest on can be. AI output can be wrong, can sound sure when it is not, and can state things that are not true. Read and check everything before you rely on it.
TapForNetwork does not give legal, financial, tax, career or other professional advice.
You decide what to do. You write or copy your messages and send them yourself, from your own accounts. We do not send messages, invitations or e-mails to the people in your network, and we do not contact them for you.
We do not connect to your LinkedIn® account and do not ask for its password, and our servers never visit or automate LinkedIn's website.
6. What you need to use it
A current version of a common web browser, with JavaScript switched on and the cookies that signing in needs, and an internet connection. There is nothing to install.
To bring in your network: the archive (a ZIP file) that LinkedIn® lets you download from your LinkedIn® settings. Some parts of that archive are not used, as the privacy notice says. The archive is LinkedIn's, so if LinkedIn® changes it, importing can stop working until we adapt TapForNetwork; we try to do that quickly but cannot promise when.
Your download from TapForNetwork comes as files in common formats (JSON and CSV) that other software can read. We put no copy protection on it.
7. Your account and keeping it safe
You need an account to use TapForNetwork; there are no features without one. Every plan, including Free, starts only after you verify your e-mail address.
Keep your sign-in safe. You are responsible for what happens in your account, unless it happens because of our fault. If you think someone else has used your account, tell us at once at security@tapfornetwork.com.
For some actions, such as downloading all your data or deleting your account, we ask you to sign in again first.
We do not ask for your password by e-mail, by chat or on the telephone. Treat such a request as an attempt to steal it.
8. How a contract is made
For Free: the contract is made when you create your account and verify your e-mail address.
For a paid plan: you choose a plan on the Plans page and go to Stripe's payment page, which shows the plan, its price and that it renews every month. There you enter your payment details and can check and correct them before you pay. The contract is made when you press the button that pays and Stripe confirms the payment; the app then shows your new plan.
Before you pay, you agree to these terms on Stripe's payment page, and as a consumer you ask for your plan to start at once (see “Changing your mind within 14 days”). We record that request with the time and the version of these terms. The page before Stripe's shows the price, that the plan renews every month, how to cancel and how to withdraw.
We keep the text of every version of these terms. You can read the current one here at any time, and the record of the version you accepted is in your download.
We confirm your purchase in the app and in your download, with the plan, the price, that it renews every month, the version of these terms you accepted and how to withdraw; once our e-mail sending is switched on, also by an e-mail you cannot switch off.
Contracts are made in English (see “Language”).
9. The Free plan
The Free plan costs nothing and needs no payment details.
Free never uses AI: nothing from a Free plan is sent to an AI provider.
We may change what Free includes for a good reason, with at least 30 days' notice by e-mail and in the app. If we stop offering Free, we tell you at least 60 days before. You can download your data at any time.
10. Paid plans and what they include
The paid plans are Basic, Pro, Pro Plus and Max. They are paid every month. Enterprise is agreed in a separate written contract.
What each plan includes, its limits (for example how many goals, starred people, lists and watched companies you can have, and how many people a goal shows) and its monthly credits are shown on the Plans page when you choose it, and on the payment page. That is what you buy.
Your subscription keeps the plan you bought, with its price, its AI and import credits, its weekly searches, its goals and its starred people, for as long as it runs, unless we change it as “Changes to prices and plans” says.
A feature marked “Opening soon” is not part of what you buy until it opens (see “Features that are not finished”).
Every plan also has daily safety limits, for example on how many imports, searches or AI requests one account can make in a day, to protect the service. When you reach one, you can try again later; it does not take away the credits you have.
11. Credits
Credits are units in your plan for work that costs us to run, such as imports and AI features. Each billing month, your plan gives a number of import credits and, on paid plans, AI credits.
Credits are not money and not a voucher. You cannot buy them on their own, give them to someone else, sell them, exchange them for money or anything else, or have them paid out, also when your plan or the agreement ends.
Credits you do not use end at the end of the billing month; they do not carry over. When you move to a bigger plan during a month, you get the extra credits of the bigger plan for that month.
A feature you start shows how many credits it uses before it runs. On paid plans, the AI scan that places your companies in industries runs when you start it, or after each import if you switch that on; it uses credits only for the companies it places, never more than you have left, and its price is shown with the scan and on the Plans page. An AI answer that our checks refuse costs no credits.
There are no automatic extra charges, no extra credits to buy and no top-ups: when your credits are used up, the features that need them wait for your next month, or for a bigger plan.
12. Prices and taxes
The price of each plan is shown, with its currency, on the Plans page and on Stripe's payment page before you pay. Everyone sees the same price for the same plan; we do not set prices from what we know about you.
The price you see before you pay is the total price: nothing is added to it at checkout. Plans are priced and charged in US dollars only; the payment page does not convert the price into another currency. TapForNetwork has no VAT number yet, so it charges no VAT. If that changes, we tell you before it changes what you pay, as “Changes to prices and plans” says.
Stripe makes an invoice for every payment, which you can see and download under “Manage billing”.
If you buy for a business, you can enter your business's VAT number at checkout.
Your bank may charge its own fees, for example for a payment in another currency. Those are between you and your bank.
13. Paying and renewing
Payments are handled by our payment provider, Stripe, on its own payment page. Stripe's own terms apply to the payment itself. We never see your full card number.
By buying a paid plan, you allow Stripe to charge your payment method at the start of each billing month for the price of your plan, until you cancel or the agreement ends.
A billing month runs from the day you bought to the same day of the next month.
Your bank may ask you to confirm a payment, for example in your banking app. If you do not confirm it, the payment fails.
14. Cancelling
You can cancel at any time with “Manage billing”, on the Plans page or in Settings under Plan and billing, in a few steps on Stripe's page. You do not need to give a reason or write to us.
Cancelling stops the next payment. Your plan stays until the end of the month you paid for and then moves to Free. Nothing you saved is deleted, but Free's limits then apply.
Cancelling is not the same as withdrawing (see “Changing your mind within 14 days”), and not the same as deleting your account (see “Ending the agreement”).
15. Moving to another plan
When you move to a bigger plan, it starts at once: you pay the difference for the rest of the month and get the extra credits of the bigger plan for the time that is left of that month, in proportion.
When you move to a smaller plan, the change happens at the end of the month you paid for. Until then, your current plan stays.
16. If a payment fails
If a payment fails, Stripe tries again, and Settings shows “Update payment”. Your data and your plan stay, but no new credits arrive until the payment goes through, so AI features that need credits pause.
If Stripe stops trying, your plan moves to Free; nothing you saved is deleted. You can choose a plan again at any time.
17. Payment disputes and chargebacks
If you think a payment is wrong, please write to us first at support@tapfornetwork.com. Most problems are solved quickly, and we refund what we owe.
You keep your right to ask your bank or card issuer to reverse a payment. While a payment is disputed, the month it paid for no longer counts for your plan: its credits and the plan's extra limits stop until the dispute is decided.
We may answer a dispute with the facts that show the payment was owed, for example when you signed up, which version of these terms you accepted, your plan and payment dates and whether the plan was used. The privacy notice says what we send. We do not send your notes, the people in your network or your messages.
If the bank decides that the payment stays with us, tell us and we count that month for your plan again.
Disputing payments that you owe, again and again, is a serious breach of these terms (see “Suspension”).
18. Changes to prices and plans
We may change prices, or what a plan includes, for future months and for a good reason: a change in what it costs us to run the service (for example what our providers charge us), in taxes or in the law, or a change in the service itself.
We tell you by e-mail at least 30 days before a price rise or a change that makes your plan worse, with what changes and when. It applies from your first renewal after that. If you do not agree, cancel before then: you pay nothing at the new price. A change in your favour can apply at once.
19. Changing your mind within 14 days (consumers)
If you are a consumer, you can withdraw from a paid plan within 14 days, without giving a reason. The 14 days start on the day after the day you bought it. The last of them ends when that day ends wherever in the world it ends last, so the count is always in your favour.
At checkout, before you pay, you ask for your plan to start at once, during those 14 days, by ticking: “I want my plan to start now. If I withdraw within 14 days, I pay only for the days I used.” You keep your right to withdraw.
How to withdraw: in Settings, under Plan and billing, choose “Withdraw from this contract” and confirm it, during the 14 days. You can also send us a clear statement, for example by e-mail to support@tapfornetwork.com, or use the model form below. It is enough to send it before the 14 days end.
What you get back: what you paid, minus a share for what you already used. The share is the larger of two: the days your plan was active before you withdrew, counted in whole days, or the part of the plan's monthly credits used in your workspace (the credits spent and the ones being used), counted as the same part of the price. There are two kinds of credit, for AI and for processing: we take the larger share of either kind that was used. Both shares are rounded in your favour. If we had already refunded you part of that payment before, that amount is also taken off, and we say so on the screen where you confirm: you never get back more than you paid. If you did not ask for your plan to start at once, you get back everything you paid, less any amount we had already refunded you. We refund without undue delay and at the latest 14 days after we receive your withdrawal, to the payment method you used, at no cost to you.
When you withdraw, your plan ends at once and your account moves to Free within a minute or so; the credits of that plan that you have not used end with it. Nothing you saved is deleted. We confirm your withdrawal in the app and in your download, and, once our e-mail sending is switched on, by e-mail.
Model withdrawal form (fill it in and send it only if you want to withdraw): “To TapForNetwork, Athens, Greece, support@tapfornetwork.com: I withdraw from my contract for the following service: (plan name), bought on (date). Name: (your name). Address: (your address). E-mail address of the account: (address). Date: (today's date).”
Business users do not have this right.
20. Refunds
Cancelling does not refund the month you already paid for. Apart from withdrawal, we refund you in these cases: when TapForNetwork does not work as promised and the law gives you a refund (see “If TapForNetwork does not work as promised”); when we close your account without you breaking these terms, or stop offering TapForNetwork (the unused part of the month); when a change to TapForNetwork, its prices or these terms makes you leave, as those sections say (the unused part of the month); and when you were charged twice or by mistake (the whole wrong charge).
When you ask to delete your account, your plan stops renewing within a minute: it ends with the month you paid for. If you cancel the deletion before that month ends, it continues. If a renewal is charged during the 7-day hold all the same, tell us and we refund it.
A change to these terms never stops your plan: it keeps renewing under the version you accepted, also while the app waits for you to accept the new one. If you do not want the new version, cancel, and withdraw if you still have that right, and ask us for a refund as “Changes to these terms” says.
Refunds go back to the payment method you used. Your bank may take a few days to show them.
A full refund of a month takes that month out of your plan: its credits end, and your plan returns to the plan of the last month that still counts, or to Free. A partial refund that we give as a gesture leaves your plan as it is.
Any other refund is our free choice, as a gesture; it does not change these terms or create a right to the same in future.
21. If TapForNetwork does not work as promised (consumers)
As a consumer, you have the rights that EU law and the law of your country give when a digital service does not conform to the contract. TapForNetwork must be as described on the Plans page and in these terms, fit for the purposes it is offered for, and as secure and usable as you can reasonably expect, for the whole time you have your plan.
We give you the updates, including security updates, that keep TapForNetwork working as promised.
If it does not work as promised, tell us at support@tapfornetwork.com. We fix it within a reasonable time, free of charge and without major inconvenience to you. If we cannot or do not, or the problem is serious, you can ask for a fair price reduction for the time it did not work, or end the contract and get back what you paid for that time. For a minor problem, the law may not allow ending the contract.
During your plan, it is up to us to show that TapForNetwork worked as promised, unless your device or connection did not meet “What you need to use it”.
These rights apply to paid plans. On Free, you keep every right the law gives you too. Nothing in these terms limits them.
22. Changes to TapForNetwork
We keep improving TapForNetwork, so features can change. Small changes, and changes that do not make your plan worse, can happen at any time. If we change or remove something for a good reason (for example security, the law, a supplier, or a better way to do it) and it makes your paid plan clearly worse, we tell you at least 30 days before, unless the law or an urgent security reason does not allow that. You can then end your plan at no cost within 30 days of the change, and we refund the unused part of the month you paid for.
23. Features that are not finished
We may show features marked “Opening soon” or “Preview”, or keep a finished feature switched off until it is ready. Such a feature is not part of what you pay for unless the Plans page says so. An early feature may change, stop or not work fully.
If an early feature is part of what you paid for, “If TapForNetwork does not work as promised” applies to it as to the rest.
24. Availability and maintenance
We work to keep TapForNetwork available, but we cannot promise it will always work without interruption or errors. It may be unavailable for maintenance, because of our suppliers, or for reasons outside our control.
We do maintenance at quiet times where we can and, for longer work, tell you in advance in the app. We do not promise a level of availability unless an Enterprise contract does.
AI features can pause for a while, for example when a daily safety limit is reached. Credits you did not use stay until the end of your billing month.
We keep backups, but keep your own copy of anything important: you can download all your data at any time in Settings.
25. Other services, and LinkedIn®
TapForNetwork relies on other companies' services: Clerk for signing in, Stripe for payments, Cloudflare and Railway to run the service, and an AI provider for AI features. The privacy notice and the sub-processors page name them all. A failure of one of them can affect TapForNetwork; what we owe you stays as these terms say.
Your use of LinkedIn® and of the data you download from it is governed by LinkedIn's own terms, not ours. A search that “Find new people” prepares for you opens on LinkedIn® or on the search engine you chose, in your own browser, and that service's own terms apply to it. The same goes for the searches by role and company that a goal suggests, which open on LinkedIn® in your own browser. On paid plans, “Find new people” can also show people that our AI provider's web search found on public web pages: open their page yourself and check it before you write to them; that page's own terms apply to it. We do not control what LinkedIn® puts in its download, or whether it keeps offering it. If you sign in with Google, Google's terms apply to your Google account.
LinkedIn® is a trademark of LinkedIn Corporation and its affiliates. We use the name only to say which file TapForNetwork can read. TapForNetwork is not affiliated with, sponsored or endorsed by LinkedIn Corporation or Microsoft.
Links to other websites are there for your convenience. We are not responsible for what those websites contain.
26. Your data, and the people in it
You keep all rights to the data you bring in and to what you write. You allow us to store, copy and process it only to run TapForNetwork for you, to keep it secure, and as the privacy notice says. This permission ends when the data is deleted, apart from the copies the privacy notice describes (for example backups, until they expire).
You confirm that you are allowed to use the data you bring in, including under the terms of the service you downloaded it from.
Your data holds information about other people. Use it only to manage your own professional relationships, lawfully and with respect. Do not write notes about anyone's health, religion or beliefs, political views, union membership, sex life, ethnic origin or criminal record. If a person asks you to stop contacting them, or to delete what you hold about them, respect that. Depending on how you use this data, the law may also give you duties of your own for it.
You are responsible for what you do with information about other people, inside and outside TapForNetwork, for example for the notes you write and the messages you send. This also covers the people that “Find new people” finds for you and that you add to your network.
We do not sell your data. We do not show it to other users, and we do not put it into a shared directory.
27. Using TapForNetwork fairly
Follow the acceptable use policy, which is part of these terms. In short: no spam, harassment or unlawful use; no scraping or other automated access; no reverse engineering; no attacks on our security; no illegal content; and no data you are not allowed to use.
28. How we deal with reports and misuse
What you keep in TapForNetwork is private, and we do not look through it. We act when we receive a report (see “Report a problem”), an order from an authority, or when we find misuse while running and protecting the service.
People decide on reports and on restrictions of accounts. Our software also refuses some things on its own, to protect the service: for example daily limits, bot checks at sign-up and before imports, safety checks of uploaded files, and checks that refuse an AI answer with a link or an address. Such a check refuses one request; it does not decide about your account. Our software also points out patterns that suggest abuse to a person, who decides what to do. To stop an attack or abuse, we may block a network address, a range of addresses, a network or a country for a while; that can also stop other people on the same network. If that happens to you, write to us.
What we may do, in proportion to what happened: warn you; remove or disable specific content; limit a feature; suspend your account; or close it. We take into account the rights and interests of everyone involved.
We explain every restriction, and you can object (see “Suspension”).
29. Our intellectual property and know-how
The TapForNetwork software, service, designs, texts, methods, models and know-how are owned by us or our licensors and are protected by law. We give you a limited, personal right to use the service under these terms; you cannot pass this right on.
You may not copy, modify, sell or resell the service; decompile, disassemble or reverse engineer it, or try to derive its source code, methods or logic, except as far as the law expressly allows; scrape, crawl or extract data or outputs by automated means; probe or test it to build or improve a competing product; or remove any notices.
What you get from TapForNetwork for your own networking, such as your drafts, your lists and your download, is yours to use. The suggestions, searches, company information and people it shows you are for your own networking: do not copy them out in bulk, sell them, or use them to build a list, a database or another product.
30. Feedback
If you send us ideas, suggestions or feedback, we may use them freely and without owing you anything. We do not name you unless you agree.
31. Suspension
We may suspend your account if you seriously or repeatedly break these terms or the acceptable use policy, if the law or an authority requires it, or to protect other people or the service, for example during an attack or when an account is used for fraud.
Unless the law or safety stops us, we tell you before or when it happens what we did, why, the facts we relied on, the rule or law it rests on, how long it lasts and how to object. You see this on a plain screen in the app and, once our e-mail sending is switched on, by e-mail.
To object, reply to that message or write to legal@tapfornetwork.com. We look at the decision again and answer you with our reasons. You can also go to court, or, as a consumer, to a consumer body.
While your account is suspended, you can still download your data and delete your account.
A suspension lasts only as long as it is needed. If it turns out to have been wrong, we lift it and give back the unused part of what you paid for the time it lasted.
32. Ending the agreement
You can end the agreement at any time by deleting your account in Settings, under Privacy and data. Your account is locked at once and erased after a 7-day hold, during which you can cancel the deletion.
Deleting your account ends a paid plan; “Refunds” says what happens to a renewal during the hold. Before you delete, download what you want to keep: after the erasure we cannot give it back.
We may end the agreement for a serious breach of these terms, or when the law requires it, after a suspension or, where the breach cannot wait, at once; “Suspension” says how we tell you and how you can object.
If we close your account without you breaking these terms, or stop offering TapForNetwork, we tell you at least 60 days before and refund the unused part of the month you paid for.
When the agreement ends, your data is deleted as the privacy notice says.
33. Our liability to consumers
If you are a consumer, nothing in these terms limits or excludes our liability where the law does not allow that, including for intent or gross negligence, for death or personal injury, under product liability law, and your rights when TapForNetwork does not work as promised.
We are responsible for loss that we cause and that could be foreseen when you started using TapForNetwork. We are not responsible for what you decide or send, for what other people or services do (such as LinkedIn or the people you contact), or for events outside our control.
34. Our liability to business users
If you are a business user, as far as the law allows: TapForNetwork is provided as it is and as available, without promises beyond these terms, including about fitness for a particular purpose or results; we are not liable for indirect or consequential loss, lost profit, revenue, business, goodwill or opportunity, or for data you could have restored from your own download; and our total liability for all claims in any 12 months is limited to what you paid us in the 12 months before the first claim, or EUR 100 if that is more.
These limits do not apply to intent or gross negligence, to death or personal injury, to liability under product liability law, or where the law does not allow a limit.
35. Claims caused by your use (business users)
If you are a business user, you will cover our losses and reasonable legal costs when someone makes a claim against us because you broke these terms or the acceptable use policy, or used data about other people unlawfully. We tell you about the claim promptly and let you take part in the defence.
36. Events outside our control
Neither of us is responsible for a delay or failure caused by an event outside our reasonable control that could not reasonably be avoided, such as a failure of the internet, of power or of a provider we rely on, a serious attack, a natural disaster, war, a strike or an act of an authority. The one affected tells the other, limits the effects and resumes as soon as possible.
If such an event stops a paid plan for more than 30 days in a row, either of us can end it, and we refund the unused part. Consumers keep their rights to a refund for time they paid for and could not use.
37. Changes to these terms
We may change these terms for a good reason, such as a change in the law, in TapForNetwork or in how we run it. Each version has a number and the date it takes effect.
A new version applies to you once you agree to it. The next time you use TapForNetwork after we publish it, the app shows a short list of what changed and asks you to agree before you continue; the full text is one tap away. Once our e-mail sending is switched on, we also tell you by e-mail.
We never treat silence as acceptance. Until you agree, you can only read the documents, agree to them, sign out, download your data, cancel your plan on Stripe's page and delete your account, and, if your account is suspended, read why.
A change to these terms never stops your paid plan: it keeps renewing under the version you accepted, also while you have not accepted the new one.
If you do not want the new version, you can cancel your plan without accepting it, from the screen that asks you to agree or by writing to us at support@tapfornetwork.com, and withdraw if you still have that right (see “Changing your mind within 14 days”). A consumer who leaves because of the change gets back the unused part of the month paid for. If your plan renewed while you had not accepted the new version, and you tell us that you do not accept it, we refund that renewal.
Every version lists what changed under “What changed in this version”.
38. If the business changes hands
We may transfer this agreement, with all our rights and duties under it, to the company that will operate TapForNetwork, or to someone who takes over the business. We tell you at least 30 days before. Your rights stay the same, and you can end the agreement before the transfer if you do not want it. You may not transfer your account or this agreement to someone else.
The one who takes over continues this agreement as it is. The privacy notice says what happens to your data.
39. Notices between us
We send notices to the e-mail address you sign in with or, for a paid plan, to the address you gave on the payment page, or show them in the app. You can write to us at support@tapfornetwork.com (questions and billing), privacy@tapfornetwork.com (personal data), security@tapfornetwork.com (security), legal@tapfornetwork.com (legal matters) and abuse@tapfornetwork.com (misuse or illegal content).
40. Complaints
If you are not happy with TapForNetwork, write to support@tapfornetwork.com. We look at every complaint and answer it in writing, by e-mail. Complaints about personal data go to privacy@tapfornetwork.com; the privacy notice says how we deal with them.
41. Language
These terms and our notices are written in English, and we deal with you in English. We do not offer them in other languages yet.
42. Law and courts
These terms do not choose a country's law, or the courts for disputes with business users. The law and the courts are the ones that the general rules of EU law point to.
Whatever law governs these terms, if you are a consumer you keep the protection of the mandatory rules of the country where you live. You can bring a claim in the courts of that country, and we can bring a claim against you only in the courts of the country where you live.
Please write to us first: most problems can be solved quickly. A consumer can also ask the European Consumer Centre or a consumer body in their own country for help. We have not agreed to use an out-of-court dispute resolution body.
43. The whole agreement
These terms, the acceptable use policy and what the Plans page showed when you bought are the whole agreement between us about TapForNetwork, unless we sign a separate contract. For consumers, this does not take away anything we said in public about TapForNetwork that the law makes part of the agreement.
44. If part of these terms is not valid
If a court finds part of these terms not valid, the rest still applies. For consumers, a term that is unfair under the law does not bind you, and the rest of the agreement stays.
If we do not enforce a right at once, we can still enforce it later.
Headings and examples make these terms easier to read; they do not narrow what a section says.
45. What stays after the agreement ends
When the agreement ends, the sections that by their nature should continue stay in force: payments still owed, refunds, our intellectual property and know-how, the liability sections, claims caused by your use, law and courts, and this section.
46. Nobody else can rely on these terms
These terms give rights only to you and to us, and to the one who takes over this agreement under “If the business changes hands”.
What changed in this version
- Says that running TapForNetwork includes counting visits to the website and the app, and which website or campaign brought them, only as totals that cannot tell who visited.
- When you withdraw, we keep only the share for what you used: the larger of the days your plan was active or the part of its monthly credits you used, both rounded in your favour.
- When you withdraw, the credits of that plan that you have not used end with it.
- When you move to a bigger plan, its extra credits arrive for the part of the month that is left.
- Plans are priced and charged in US dollars only; the payment page does not convert the price into another currency.